Effective Date: October 27, 2026
At www.collierblvdbox.com, our core mission is to help you fill every corner of your home with decor that feels uniquely yours, living up to our promise that warm walls make warm homes. We know how exciting it is to unbox a new wall decor piece, hang it up, and instantly breathe new life into your space. This shipping policy lays out clear, transparent guidelines for every step of your order’s journey from our Marco Island facility to your doorstep, so you know exactly what to expect as you wait for the trendy new arrivals, wall shelves, and curated decor you picked out to bring fresh joy to your walls.
1. Order Processing Timelines
All orders placed on our platform go through a careful verification and preparation process before they leave our warehouse. We process every order within 1 to 3 business days after your payment is confirmed, Monday through Friday, excluding major national US holidays. Our team carefully inspects every wall decor piece, secures fragile items with protective wrapping, and double checks that you received exactly the items you ordered, with no defects or missing parts before the package leaves our facility. You will receive a processing confirmation email immediately after your order is placed, and a separate notification as soon as your order is handed off to our shipping carrier with your tracking information attached. Please note that orders placed after 3PM local Florida time on Fridays will begin processing the following Monday, to ensure your package does not sit in a carrier warehouse over the weekend.
2. Shipping Rate and Delivery Time Options
We offer multiple flexible shipping options for all domestic orders across the United States, to fit your timeline and budget:
- Standard Free Shipping: All orders over $75 qualify for free standard shipping, with an estimated delivery window of 5 to 8 business days after the order leaves our warehouse. This is our most popular option for customers shopping for our top wall decor picks, as it lets you save extra to add a little extra decor piece to your cart.
- Express Flat-Rate Shipping: For a flat fee of $9.99, you can select our express shipping option, which delivers your order within 2 to 4 business days after processing. This is perfect if you are prepping for a home refresh or hosting guests soon and want to get your new wall shelves hung as quickly as possible.
- Overnight Priority Shipping: For customers who need their decor items in a hurry, we offer overnight priority shipping for a $19.99 flat rate. Orders selected for this service will be delivered to your door the next business day after processing, when placed before 3PM on a business day.
All shipping times listed are estimated, and we cannot 100% guarantee exact delivery dates due to rare carrier delays, weather disruptions, or unforeseen logistical events outside of our control. If you are placing an order with a tight delivery deadline, we recommend selecting the overnight priority option to minimize the risk of timing conflicts.
3. Shipment Tracking and Delivery Updates
As soon as your order ships out, we will send a full tracking number to the email address you used to place your order. You can use this number to monitor the real-time progress of your package directly on our website at any time, or on the official carrier’s tracking portal. We will also send you automated email updates when your package is out for delivery, and a final confirmation notification the moment your delivery is completed. If you do not receive your tracking number within 3 business days after placing your order, you can reach out to our customer support team via email at lumiwi@collierblvdbox.com, call us at +1 239970-0168, or send a physical inquiry to our location at 1089 N Collier Blvd unit 431, Marco Island, FL 34145, and our team will resolve the issue for you immediately.
4. Delivery Guidelines and Receiving Instructions
To make sure your new wall decor pieces arrive safely and undamaged, we ask that you follow a few simple receiving guidelines:
- Please inspect your package for any obvious external damage before you sign for delivery. If you notice the box is severely dented, torn, or water damaged, you can note the damage on the carrier’s delivery slip before signing, and contact us within 24 hours so we can arrange a quick replacement for you at no extra cost.
- If your package shows as delivered per the carrier tracking system, but you have not received it, please check around your property, with neighbors, or with your building’s front desk first, then reach out to our team within 3 business days. We will work directly with the carrier to launch an investigation, and arrange a replacement or full store credit for you if the package is confirmed lost.
- We do not offer signature-required delivery by default, but you can request this free of charge by adding a note to your order at checkout, or messaging our support team within 12 hours of placing your order, to ensure no one can pick up your package without your explicit confirmation.
5. Shipping Exceptions and Special Notices
Currently, we only ship orders to physical addresses within the contiguous United States, Alaska, and Hawaii. We do not process international shipments, and we cannot deliver to PO boxes, APO/FPO military addresses, or US territory locations outside of the 50 US states at this time. We do not offer Saturday or Sunday delivery for any shipping tier, and no deliveries are processed on major national holidays.
If you need to adjust your shipping address after placing your order, please contact our support team as soon as possible. We can update your address for free as long as your order has not already been handed off to the carrier. Once the package is in the carrier’s system, address changes may incur an extra carrier fee, and we cannot guarantee the adjustment can be completed in time before delivery.
Our team works hard to make sure every package that leaves our hands arrives safely at your home, ready to help you display your favorite pieces, explore fresh new decor, and turn every wall in your space into something that feels perfectly yours. If you have any questions about our shipping process at any point, our support team is always here to help.