1089 N Collier Blvd unit 431, Marco Island, FL 34145

+1 239970-0168

lumiwi@collierblvdbox.com

Terms of Service

‌Effective Date: October 27, 2026‌

Welcome to www.collierblvdbox.com, the official e-commerce platform of Collier Blvd Box. Rooted in our core brand ethos that “Warm walls, warm home”, we exist to help every visitor discover wall decor that matches your unique vibe, and make every room feel far more like your own cozy space. These Terms of Service set out the legally binding agreement between you, the user and shopper, and our operating entity, governing all your access to our website, browsing activities, account creation, order placements, and any interactions you have with our services. By accessing our website, making a purchase, or using any of our platform features, you confirm that you have read, understood, and agree to be bound by every term laid out in this document. If you do not agree with any part of these Terms of Service, you may not access or use our website for any purpose.

1. Eligibility for Platform Use

This website and its associated e-commerce services are intended exclusively for use by individuals who are at least 18 years of age, or minors who hold valid legal parental or guardian consent to register for an account and make purchases on our platform. By creating an account or placing an order, you represent and warrant that you meet this age requirement, and hold the legal authority to enter into this binding agreement. All users under the age of 13 are strictly prohibited from submitting any personal information to our website, and we do not knowingly collect data from underage users in violation of applicable global data protection regulations. You also confirm that all information you submit to our platform during account registration, checkout, or customer support interactions is accurate, complete, and up to date at all times.

2. Intellectual Property Rights

All content published and hosted on www.collierblvdbox.com is the exclusive intellectual property of Collier Blvd Box, and is protected by United States federal copyright law, international trademark regulations, and other global intellectual property treaties. This includes, but is not limited to, all product photography of our wall decor, wall shelves, and latest new arrivals, written product descriptions, brand slogans, website interface designs, graphic assets, logo designs, styling blog content, video demonstrations of our decor pieces, and all text and visual elements across every page of our site. The brand mottos “Walls breathe new life”, “Fresh decor in store”, “Fresh walls, fresh joy”, and “Popular walls, warm home” are all registered trademarks of our brand, and may not be reproduced in any format without our explicit written permission.

You are granted a limited, non-exclusive, non-transferable, revocable personal license to access, view, and use our website for your personal, non-commercial shopping purposes only. You may not copy, distribute, modify, publicly display, republish, or scrape any of our platform content for commercial resale, third-party marketing use, or competitive business activities without our prior signed written authorization. Any unauthorized use of our intellectual property will constitute a breach of these Terms of Service, and we reserve the right to pursue all available legal remedies to enforce our rights and recover damages caused by infringement.

3. User Account Responsibilities

When you choose to create a registered user account on our website, you are fully responsible for maintaining the security of your account credentials, including your account password, and for all activities that occur under your registered account. You agree that you will not share your account access details with any third party, and you will immediately notify our support team if you detect any unauthorized access to your account, or any other security breach related to your profile. We will not be held liable for any loss or damage arising from unreported unauthorized account activity that you fail to bring to our attention in a timely manner.

You may not use any false identities, fraudulent payment information, or duplicate accounts to manipulate promotions, submit fake reviews, or make unauthorized purchases on our platform. We reserve the full right to suspend or permanently terminate any user account that violates these terms, at our sole discretion, without prior notice to the account holder. After account termination, you will no longer have access to your saved order history, unused store credit, or saved shopping cart content stored on our platform.

4. Order Placement, Pricing, and Payment Policies

Every product listing on our website, including our top wall decor picks, curated wall shelves, and latest new arrivals, is priced in United States Dollars, and all stated prices are subject to applicable local sales tax based on your shipping destination. We take every measure to ensure all product descriptions, pricing information, and inventory statuses displayed on our platform are fully accurate, but occasional human or technical errors may result in incorrectly listed prices or out-of-stock items that are marked as available. If we identify an error in the pricing of an item you have already ordered, we will contact you promptly to notify you of the error, and offer you the option to either reconfirm your order at the corrected accurate price, or cancel your order for a full 100% refund of any funds you have already paid.

All payments for your orders will be processed through our secure, SSL-encrypted third-party payment gateways. You warrant that you hold full legal authority to use the credit card, debit card, or other selected payment method you submit at checkout, and that all payment details you provide are valid and correct. We reserve the right to cancel any order if our internal fraud detection systems flag suspicious or unauthorized payment activity, and we will withhold shipment of any order until payment verification is fully completed to protect both you and our business from fraudulent transactions.

We make every effort to ensure the product you receive matches the visual and written description on our website, but minor variations in color, texture, or sizing may occur due to differences in screen display settings and handcrafted production processes. These minor natural variations do not qualify as product defects, and are considered standard characteristics of handmade and curated home decor products.

5. Prohibited User Activities

You agree that you will not use our website or our services to engage in any activity that violates applicable local, state, national, or international laws, or that harms the operation of our platform, the experience of other shoppers, or the legal rights of third parties. Specifically, you are strictly prohibited from:

  • Using any automated software, bot, crawler, or scraper tool to access our website, extract product data, or manipulate inventory, pricing, or promotional codes for non-personal use
  • Uploading or transmitting any malicious code, viruses, or harmful software that could damage our website infrastructure, compromise the security of other users, or disrupt the normal function of our e-commerce platform
  • Making fraudulent claims against our business, submitting false product damage reports, or engaging in refund fraud that violates our published Return Policy which explicitly prohibits refund-only requests without product return
  • Harassing, abusing, or threatening our customer support team, other registered users of the website, or any associated partners of our brand
  • Reproducing our product imagery, decor designs, or brand assets for resale on third-party platforms, or creating counterfeit versions of our wall decor products for commercial distribution
  • Using our platform to post or transmit unlawful, defamatory, obscene, or offensive content that harms the public reputation of our brand

We reserve the full right to immediately restrict your access to our website, terminate your user account, and report any illegal prohibited activities to relevant law enforcement authorities if you violate any of the rules laid out in this section.

6. Shipping, Returns, and Limited Warranties

All order fulfillment, processing timelines, shipping rate structures, and delivery timelines outlined in our publicly published Shipping Policy are fully incorporated into these Terms of Service by reference. We will make all reasonable efforts to ensure your wall decor, wall shelves, and new arrival items are shipped within the 1 to 3 business day processing window, and arrive at your selected shipping address safely, but we do not take liability for delays caused by unforeseen carrier disruptions, extreme weather events, or customs clearance issues that fall outside of our direct operational control.

Our clearly defined Returns Policy is also fully integrated into this agreement, and all customers explicitly acknowledge that pure no-return refund requests are strictly prohibited on our platform. No full or partial monetary refunds will be issued for any order unless you return the original unused product back to our facility for inspection first. All eligible resolutions for returned items will be processed in the form of store credit or equal-value exchange, as detailed in our official Returns Policy, to keep our pricing fair and accessible for every member of our shopping community.

We offer a 90-day limited manufacturer warranty on all our physical decor products, covering confirmed manufacturing defects that impact the structural integrity of the item. This warranty does not cover damage caused by improper installation, accidental drops, misuse, normal wear and tear, or accidental exposure to harsh environmental conditions. If you identify a valid manufacturing defect within the 90-day warranty window, you may contact our support team to arrange for a free replacement unit at no extra cost to you.

7. Limitation of Liability

Under no circumstances will Collier Blvd Box, its directors, staff, operational partners, or affiliated entities be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or your purchase of our products, including but not limited to lost profits, lost savings, or personal injuries caused by improper installation of wall decor or wall shelves that were not installed per the written instructions we provide with every shipped product. Our total aggregate maximum liability to you for any and all claims arising from your use of our platform will never exceed the total monetary amount you paid to us for the specific order that the claim is related to.

Some regional jurisdictions do not allow the exclusion of implied warranties or the limitation of consequential damages, so some of the above liability limitations may not apply to you depending on the laws of the state or country you reside in.

8. Policy Updates and Modifications

We reserve the right to update, modify, or revise these Terms of Service at any time at our sole discretion, to reflect changes to our operational practices, new legal compliance requirements, or updates to our platform features. When we make material changes to this document, we will update the “Effective Date” marker at the top of this page, publish the revised version publicly on our website, and post a prominent notification banner on our homepage to alert all users of the upcoming changes. Your continued use of our website after the revised terms go into effect will constitute your full acceptance of all modifications to the agreement.

9. Governing Law and Dispute Resolution

These Terms of Service are governed by and interpreted in full accordance with the laws of the State of Florida, United States of America, without reference to its conflict of law provisions. Any dispute, claim, or controversy arising out of or related to your use of our website, your orders, or this agreement will first be resolved through good faith non-binding mediation. If the dispute cannot be resolved through mediation, all proceedings will take place in the state or federal courts located in Collier County, Florida, and both parties consent to the exclusive personal jurisdiction of these court systems.

10. Contact Information

If you have any questions, concerns, or inquiries about these Terms of Service, you can reach our official support team through our verified contact channels:

  • Official Website: www.collierblvdbox.com
  • Email: lumiwi@collierblvdbox.com
  • Phone: +1 239970-0168
  • Physical and Mailing Address: 1089 N Collier Blvd unit 431, Marco Island, FL 34145

Our team is dedicated to upholding our brand promise of helping you create warm, cozy, joyful walls that turn every house into a home, and we are here to assist you with every step of your shopping journey.